Viewing posts from: October 2016

Keep your callers happy on hold

Posted by Jo Love in Uncategorised | 0 comments

20.10.16

At GHM Care, we know how important it is to keep your callers happy through the use of your care home telephone system.  This report by the BBC features new research that highlights exactly what callers hate when being put on hold. We have solutions and features in our telephone systems that give callers many options for call waiting. You can offer call backs, automated messages, call transfers, queue positions and much more. So don’t turn your callers red before they have even spoken to you, get in touch with us today.  

Business rates hike could hit telephone bills – how to avoid the hikes

Posted by Jo Love in News | 0 comments

04.10.16

Care homes (and consumers) are facing higher bills for their telephone and internet services after some of the country’s biggest providers were hit by major increases in their business rates today.