About us

We are proud to offer the most innovative and cost-effective care home technology solutions.

GHM Smartphone Technology

Our story

Our story began over 10 years ago, where our passion and understanding of the UK residential care market cemented our position today – as the leading provider of telecoms and WIFI solutions.

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Our values

We take pride in delivering excellent Customer Service and achieve this through our experienced and dedicated team. Teamwork is always at the heart of our business.

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Our staff

Founded as a family business, as we have grown, we have not lost that family ethos. We can offer around-the-clock support and maintenance.

Over the last 10 years, we have achieved an array of awards from both the Comms National Awards and Care Home Awards. Find out about our latest achievements below.

Meet the team

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Simon Hayler

Director

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Neil McManus

Director

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Aidan McManus

Director

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Martin Thompson

Operations Manager

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Edward Parker

GHM Care Sales

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Shelley Hopper

Office Manager

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Mary Parker

HR & Project Coordinator

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Dani Dixon

Service Desk Engineer

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Brad Harden

Service Desk Manager

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Andrew Pringle

Systems Engineer

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David Billington

Senior Service Desk Engineer

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Steph Dixon

Network Services & Project Coordinator

Some testimonials

Reduce time spent at a fixed terminal

The ability to offer our staff state of the art IT equipment with the portability and touch screen technology of the tablets is fantastic. The hardware will allow us to increase the quality of care we can provide to our residents by reducing time spent at a fixed terminal. We anticipate productivity and cost savings with immediate entry of care notes and also enhanced personalisation of care notes; as they are recorded at the time with the resident and not retrospectively.

They stood out as industry specialists

GHM Communications’ knowledge of the care sector was clearly evident and they really stood out as industry specialists who had taken time to understand our needs. They also had some great experience and examples of successful installations in care homes which gave us a lot of confidence in their abilities.

Reduce future expense

GHM demonstrated a clear understanding of the healthcare sector and what we at Gracewell are trying to achieve. They worked with us right from the design phase of our new homes, instructing on the best cabling infrastructure for our immediate needs and with a thought to needs of the future. This will no doubt reduce future expense of trying to add cables retrospectively.

Alerts sent directly to handsets

By connecting the telephone system to our nurse call system, GHM have provided carers with instant access to resident alert information, as alerts can be sent directly to handsets. Not only does this remove the need for expensive pagers, but the device can of course be used to make calls… including emergency calls from anywhere in the building. We found residents preferred us to silence the nurse call wall screens and instead use the tone or vibrate on the phone.

Resident technology – top class hotel

GHM have enabled us to offer our residents a level of technology provision they would expect in a top class hotel. Each resident can have their own personal telephone and direct dial number, but without the expensive line rental fees. They also have access to unlimited WiFi internet which we can also enable for their friends and family whilst visiting.

GHM work hard to integrate our systems

Care homes have quite complex needs due to the range of technologies and requirements we have, such as nurse call and patient records etc. GHM work hard with us to integrate our systems wherever possible, helping us to ensure that our homes run as smoothly as possible for the benefit of our residents.

Efficient, quick and all round does what it says on the tin

Nexus Care has benefited our home to modernise the way of working and answering call bells and communication.