Many businesses and care homes across the UK have relied on Samsung phone systems and Wi-Fi solutions for many years. But since Samsung ceased manufacturing this equipment some time ago, their extended support for these systems has now ended.

What does it mean for you?

When manufacturing ceased, replacement parts were readily available thanks to widespread stock holding. This is no longer the case and many Samsung suppliers are reporting issues locating parts.

For Samsung phone system users, this could mean an extended period of downtime should a key component fail, when the best long-term option is to replace the system.

For Samsung Wi-Fi users, a key concern are security patches. These vital software upgrades are no longer available, which means your IT networks are more vulnerable to hacking, which could lead to data loss.

Our responsibility

GHM Care is required to notify clients of the potential risks associated with communication equipment that no longer has manufacturer support. Read more here. 

What equipment is affected?

The key Samsung equipment in question is the:

•           Samsung OS7030 / OS7100 / OS7200 / OS7400 Telephone System

•           Samsung Enterprise WiFi Solution

What are the next steps?

Your GHM account manager will be in touch to help answer any questions you may have and to discuss future options. You can also reach out with any specific questions or concerns with us in the meantime by emailing info@ghmcare.co.uk.