The Benefits of Cloud Telephony for Care Homes

Care homes across the UK are taking advantage of cloud-based telephony systems (analogue services are being phased out and replaced by IP based features). With 16 years experience supplying care home telephone systems, GHM Care will use the latest technology to make sure your telephone system is simple to use, rich in features and cost effective to run.

Our bespoke solutions will deliver free calls over IP and link information from other 3rd party IP systems to ensure staff have all information at their fingertips anywhere in the building. Whilst residents get to enjoy a contract free phone service on their chosen device.

Essential Standard Cloud Telephony Features for Care Homes

Clear IP Call Quality
Auto Attendant (greetings)
Direct Numbers for Residents
Short Resident Contracts
Single Device for Multiple Apps
Voicemail to Email for Staff
Company Hold Message
Free calls & choice of device

Bespoke Care Home Telephone Systems

We understand that care homes might want their phone systems set up in different ways. Options include:


Seamless communication with full DECT coverage and user-friendly handsets.

Resident Handsets

Big button IP handsets for residents for ease of use and no long term contract.

Smart Devices

Integration of various care-related applications on IP smartphones and tablets.

Unified Communications & Collaboration

Our care home telephone systems also feature communication and collaboration functionality such as:

Video Calls

Conduct video conferences via your telephone system with up to 15 participants.


Manage various communication channels inc emails, web chat, social media, SMS and calls.


Real-time and historical data, customisable dashboards and wallboards.


Our solution seamlessly integrates with any CRM system that supports APIs.

Multi Device

Choose from desk phones, mobile devices, desktop apps or browsers for communication.

Flexible Working

Pick up & make calls using the same number from anywhere, on any device.

The flexibility to have extra features can really benefit larger care groups and villages e.g. centralised finance, IT, sales & marketing or procurement teams working across multiple sites allowing them to collaborate efficiently. 

Get in touch

Talk with our experts