Telephone systems are at the heart of GHM. Whether you need a phone system for a new build, need to upgrade your existing telephone system, reduce the costs of your calls, or offer your residents flexible options for their own telephony, we really do have it all.
Telephone solutions for staff and residents
25 years of providing award winning telephone systems
Telephone solutions for staff and residents
We’ve developed some really exciting telephone solutions for both care homes and residents.
We provide a range of telephone systems for care homes and with fixed landlines being phased out by BT, our most popular systems are hosted in the cloud, providing you with a flexible and cost-effective alternative to traditional phone systems.
With our systems, you no longer need to worry about hardware or maintenance. Calls are made over the internet, with more features than a traditional telephone system and you can make calls from multiple devices if you’re mobile around the care home.
- More features with our cloud/hosted/VoIP telephone systems
- No initial investment – fixed monthly costs
- Auto Attendant (greetings)
- Call on hold and Call forwarding
- Voicemail to email
- Bespoke numbers for sales suites and marketing
- Work from anywhere, on any device
- Free/lower call costs
We recently launched a great new service for residents and their families. Now residents can rent telephones from us on a rolling monthly contract and manage/order their telephones through an easy online system.
Residents no longer have to commit to long term, expensive contracts and we’ve added loads of great features such as:
- Big button handsets
- Pre-set handsets so all you need to do is plug them in and connect to WiFi
- Online ordering/management (or speak to our friendly team)
- Monthly rolling contracts with no minimum order and cancel any time you wish
- Free porting of home phone numbers so friends and family can carry on contacting you as usual
Things are changing in the world of telecoms and your existing care home telephony solution might become obsolete soon. January 2027 (delayed from September 2025) will see the end on the UK Telephone Network as we know it.
BT Openreach is switching off traditional landlines. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off.
Openreach has already stopped selling many well-known communications services at hundreds of exchanges across the country. Which means that your care home telephony and other services could stop working and we are seeing the costs of other associated services rising sharply.