News & Case Studies
Sprawling sites, multiple buildings, lots of green space…these are all typical features of the latest UK care villages. But having a single network that staff, residents and guests can access across an entire site can be problematic. WiFi signals are limited by distance, especially when in green spaces, and it’s not viable to dip in an out of multiple networks and systems.
The difference between the two frequencies on your care home WiFi are the range (coverage) and bandwidth (speed) that the bands provide. The 2.4 GHz band provides coverage further away but transmits data at slower speeds. The 5 GHz band covers less distance but transmits at faster speeds.
These are some very unusual times we are living in right now - we are put putting a huge strain on the internet as a whole, but in particular, we are stressing WiFi networks like never before. If you're not using one of our dedicated care home WiFi systems that guarantee excellent coverage, here are some tips that might help:
This week our engineers have been following strict co-vid guidance when installing a full solution with blanket coverage WiFi across a 70 bed care home carrying critical Voice and Data traffic. The installation comprised:
Mobile network providers have noticed an increase in activity for both voice calls and WiFi calls since lockdown measures have been in place. The rise comes as families connect more by phone as opposed to in person. You have probably witnessed the rise in calls within your own care home.
With many households self-isolating for the time being, the pressure on the internet is vast. BT Openreach has reported a 20% surge in daytime usage but that could even be higher. Many households will be using devices for work, schoolwork and streaming entertainment. Here is a simple guide on how you can boost your WiFi speeds.
In these uncertain times, it is important to keep communications channels open with staff and customers. For those customers that don’t have a video conferencing solution, we have a free solution available with our partner, TelcoSwitch to use during the Covid-19 emergency.
Following our previous communication on the 2nd March, we wanted to communicate how we have reacted to the rapidly evolving outbreak of the coronavirus (COVID-19). Our top priorities remain the welfare of our employees, as well as maintaining a high level of service for our partners.
Cloud Hosted? If you have a cloud hosted system you are good to go! Remote working will be straight forward, as calls can be picked up on a mobile or desktop app anywhere. These are free of charge for all our customers with CallSwitch. For businesses with a traditional system, while calls can be forwarded to a mobile device, it won’t be the most efficient way to work if you have multiple lines. For these businesses we would recommend the following: -