News & Case Studies
This week our engineers have been following strict co-vid guidance when installing a full solution with blanket coverage WiFi across a 70 bed care home carrying critical Voice and Data traffic. The installation comprised:
Mobile network providers have noticed an increase in activity for both voice calls and WiFi calls since lockdown measures have been in place. The rise comes as families connect more by phone as opposed to in person. You have probably witnessed the rise in calls within your own care home.
With many households self-isolating for the time being, the pressure on the internet is vast. BT Openreach has reported a 20% surge in daytime usage but that could even be higher. Many households will be using devices for work, schoolwork and streaming entertainment. Here is a simple guide on how you can boost your WiFi speeds.
In these uncertain times, it is important to keep communications channels open with staff and customers. For those customers that don’t have a video conferencing solution, we have a free solution available with our partner, TelcoSwitch to use during the Covid-19 emergency.
Following our previous communication on the 2nd March, we wanted to communicate how we have reacted to the rapidly evolving outbreak of the coronavirus (COVID-19). Our top priorities remain the welfare of our employees, as well as maintaining a high level of service for our partners.
Cloud Hosted? If you have a cloud hosted system you are good to go! Remote working will be straight forward, as calls can be picked up on a mobile or desktop app anywhere. These are free of charge for all our customers with CallSwitch. For businesses with a traditional system, while calls can be forwarded to a mobile device, it won’t be the most efficient way to work if you have multiple lines. For these businesses we would recommend the following: -
After a frank conversation with his doctor, nearly two and half years ago, GHM’s Technical Director Aidan took up running. He took on a couple of 10k runs and the last two Oxford Half Marathons. This year though it is the big one and he will be running the 40th London marathon, something he has watched since a child, even thinking they must be mad to run that far.
It has today (2nd March) been reported by Public Health England (PHE) that the widespread transmission of coronavirus in the UK is now ‘highly likely’. Many of our customers are rightly concerned about the potential impact of the developing situation and how it may impact their business. Here is an update to inform customers how GHM can provide support if the situation escalates, and also to offer a helping hand to help protect your business should you require it.
In this blog we have compared internal antennas to external ones for the best in care home Wi-Fi.
We reported last month that one of the biggest challenges for this new decade, will be the ISDN switch off. As a result of this, over the last three years GHM have seen a shift towards Hosted Telephone Systems or upgrading to SIP. But what is happening in the marketplace for care homes?