When setting up contact details for a new-build care home, GHM Care understand the need to attract interest as early as possible. One way to do this is to advertise the home’s telephone number whilst, or even before, the home is being constructed.
First impressions count when a potential resident or family member calls for information. It’s so important to handle the call professionally and with sensitivity. It would be inappropriate for the caller to wait too long or be greeted by an automated answering service. Instead GHM Care have several options to direct these vital calls to your Customer Relationship Managers / Marketing Teams efficiently.
Using our award winning ‘cloud telephony’ solution, GHM Care can ensure every call is answered by your trained team members.
Benefits include:
- Low set up fee & simple monthly fixed cost (on a rolling 30-day agreement).
- Flexible working – calls can be made and received via desktop or mobile phone app. regardless of where staff are working.
- Options to add or reduce users at any time.
- Voicemail Greeting – GHM Care provide professionally recorded greetings for Out of Hours.
- Voice mail messages emailed to team members.
- For established care groups, the ability to ‘port’ across their existing enquiry telephone number.
- Ongoing training & support.
Call our team on 01865 367111 for more information.
