Keep your callers happy on hold

Posted by Jo Love in Uncategorised | 0 comments

20.10.16

At GHM Care, we know how important it is to keep your callers happy through the use of your care home telephone system.  This report by the BBC features new research that highlights exactly what callers hate when being put on hold. We have solutions and features in our telephone systems that give callers many options for call waiting. You can offer call backs, automated messages, call transfers, queue positions and much more. So don’t turn your callers red before they have even spoken to you, get in touch with us today. 

Business rates hike could hit telephone bills – how to avoid the hikes

Posted by Jo Love in News | 0 comments

04.10.16

Care homes (and consumers) are facing higher bills for their telephone and internet services after some of the country’s biggest providers were hit by major increases in their business rates today.
 

Steve Rapley joins GHM Care

Posted by Jo Love in News | 0 comments

15.09.16

Steve Rapley has joined care home telephone and WiFi specialists GHM Care, as Technology Consultant. 

Scientists create new wireless technology that can triple Wi-Fi data speeds

Posted by Jo Love in News | 0 comments

25.08.16

Report by International Business TimesScientists at MIT claim to have created a new wireless technology that can triple Wi-Fi data speeds while also doubling the range of the signal. Dubbed MegaMIMO 2.0, the system will shortly enter commercialisation and could ease the strain on our increasingly crowded wireless networks.
 

Ofcom withdrawing 0500 numbers from June 2017

Posted by Jo Love in Uncategorised | 0 comments

27.07.16

If you own a 0500 you need to think about changing it ahead of the 3rd June 2017. If you haven't done so already as part of the change you should consider: 

BT told to invest more in country’s broadband

Posted by Jo Love in News | 0 comments

20.07.16

Report by BBC

BT has been told it must invest more in the business responsible for most of the country’s broadband roll-out – or face the prospect of having the unit taken off its hands.

MPs criticised the quality of service offered by BT’s Openreach, and said it must put its “house in order”. 

Major study links low internet usage to slow broadband

Posted by Jo Love in News | 0 comments

17.06.16

Report by BBCParts of Britain are being left behind on access to online services, because of slow broadband, research suggests.King’s College London researchers said many of the regions with the worst internet access also used modern services the least. 

GHM Care partner with Unify to offer unified communications to businesses

Posted by Jo Love in News | 0 comments

09.06.16

GHM Care has become a Unify partner and will offer its full range of phones, voice platforms, team collaboration and applications to customers. 

Online use ‘growing’ among over-75s

Posted by Jo Love in News | 0 comments

27.05.16

Report by the BBC

Almost two-thirds of people aged over 75 have never gone online, suggest figures from the Office for National Statistics (ONS).

Despite this, net use among this group is growing with the numbers trying the net doubling since 2011, it found. 

New graduates start trainee scheme at GHM Communications

Posted by Jo Love in News | 0 comments

26.05.16

Telecoms and business WiFi specialists GHM Communications, has recruited two new graduates from Oxford Brookes Business School.Edward Parker, 22 and Rob Laidler, 24 will be completing a two year sales graduate scheme with GHM Communications. The scheme comprises regular residential training courses and hands on learning across all elements of the business. 

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