Social care system ‘beginning to collapse’ as 900 carers quit every day – use the right technology to ease the burden

Posted by Jo Love in Uncategorised | 0 comments

11.04.17

A report published by the BBC has found that more than 900 adult social care workers a day quit their job in England last year.

 

GHM Communications shortlisted for Comms Dealer Sales & Marketing Award

Posted by Jo Love in Award, News, Uncategorised | 0 comments

29.03.17

GHM Care has been shortlisted for the Reseller Sales Team of the Year category of the 2017 Comms Dealer Sales & Marketing Awards.  

Elderly are being hit hardest by line rental charges – how we help care home residents

Posted by Jo Love in Uncategorised | 0 comments

16.03.17

Recent increases in line rental charges have hit elderly people the hardest, according to an Ofcom report.

Between December 2009 and December 2016, line rental prices had increased by as much as 49% for some customers, the regulator said.  

How to make the move from ISDN to SIP: Part 3

Posted by Jo Love in Uncategorised | 0 comments

26.01.17

Moving from ISDN to SIP: the key steps you need to take

Step one: scoping the job

Work with your communications provider to find out what the move will look like for your business. This may be a wholesale switch in one move, a phased branch by branch transition, or even floor by floor. SIP can work alongside ISDN, so the switch needn’t be fraught with the panic of turning one system off and another on at the same time. Costing will also be included within this part of the process.  

How to make the move from ISDN to SIP: Part 2

Posted by Jo Love in Uncategorised | 0 comments

19.01.17

3 Reasons for Changing from ISDN to SIP

 

Cost

SIP trunking is not only less costly per channel for line rental than ISDN, but can also deliver savings on call costs, with many providers offering inclusive minutes as part of the monthly fee. SIP trunking requires less physical infrastructure, with fewer lines needed than with ISDN, in turn reducing the maintenance costs on required PBXs. This is all the more important for enterprise businesses, who are likely to have multiple offices and more lines. The bigger the business, the bigger the saving.  

How to make the move from ISDN to SIP: Part 1

Posted by Jo Love in News | 0 comments

15.12.16

How to make the move from ISDN to SIP: Part 1

The Changing Landscape

Today’s business climate calls for reliability, agility and flexibility. In order to deliver on these core goals, the tools companies need to communicate to their customers and the wider world must be future ready and fit for purpose. However, that is not always the case. Many companies are still relying on traditional Integrated Service Digital Network (ISDN) technology for their business communications, most of which are now becoming obsolete in a business environment where terms of interaction are dictated by increasingly demanding customers.  

Government pledges more full-fibre broadband funds

Posted by Jo Love in News | 0 comments

22.11.16

Report by the BBC

In Wednesday’s Autumn Statement, Chancellor Philip Hammond will announce £400m ($500m) funding for a new Digital Infrastructure Investment Fund.

 

How Wireless Technologies can benefit the care home

Posted by Jo Love in News | 0 comments

02.11.16

We have always preached about the importance of having the right WiFI system in the ccare home – the metaphorical coat stand if you like, that many other brilliant technologies can ‘hang’ off. And of course we believe our business WiFi solutions are the best out there. This article in Small Business Trends highlights just some of the ways businesses can benefit from WiFi in the workplace and whilst the article is primarily aimed at industry, most of it is very applicable to the care home also:  

Keep your callers happy on hold

Posted by Jo Love in Uncategorised | 0 comments

20.10.16

At GHM Care, we know how important it is to keep your callers happy through the use of your care home telephone system.  This report by the BBC features new research that highlights exactly what callers hate when being put on hold. We have solutions and features in our telephone systems that give callers many options for call waiting. You can offer call backs, automated messages, call transfers, queue positions and much more. So don’t turn your callers red before they have even spoken to you, get in touch with us today.  

Business rates hike could hit telephone bills – how to avoid the hikes

Posted by Jo Love in News | 0 comments

04.10.16

Care homes (and consumers) are facing higher bills for their telephone and internet services after some of the country’s biggest providers were hit by major increases in their business rates today.
 

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