At GHM Care, we know how important it is to keep your callers happy through the use of your care home telephone system. This report by the BBC features new research that highlights exactly what callers hate when being put on hold. We have solutions and features in our telephone systems that give callers many options for call waiting. You can offer call backs, automated messages, call transfers, queue positions and much more. So don’t turn your callers red before they have even spoken to you, get in touch with us today.
Report by BBC
BT has been told it must invest more in the business responsible for most of the country’s broadband roll-out – or face the prospect of having the unit taken off its hands.MPs criticised the quality of service offered by BT’s Openreach, and said it must put its “house in order”.
Report by BBC Parts of Britain are being left behind on access to online services, because of slow broadband, research suggests. King’s College London researchers said many of the regions with the worst internet access also used modern services the least.
Almost two-thirds of people aged over 75 have never gone online, suggest figures from the Office for National Statistics (ONS).Despite this, net use among this group is growing with the numbers trying the net doubling since 2011, it found.
Telecoms and business WiFi specialists GHM Communications, has recruited two new graduates from Oxford Brookes Business School. Edward Parker, 22 and Rob Laidler, 24 will be completing a two year sales graduate scheme with GHM Communications. The scheme comprises regular residential training courses and hands on learning across all elements of the business.