PSTN Analogue Switch Off: Update for Care Homes & Care Groups
With many yet to be moved, care homes still reliant on PSTN and ISDN services should now have a future communications strategy in place. The PSTN switch-off is daunting but necessary in the UK to remain competitive and connected in our digital world. And for those care homes holding off, thinking the switch off won’t...
March 17, 2023
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First Impressions Count – Managing Your Incoming Calls
Care homes providing the very best customer experience will have thought carefully about incoming phone calls and who the best person is to take each call. Nobody wants to experience long hold times or to be passed between departments. Here's a simple guide to achieving a better call flow for your phone system. Professional Automated...
March 8, 2023
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Meet the Team: Mike Hill
Mike Hill joined GHM in late 2022 as an Apprentice Engineer. He grew up in Abingdon, Oxfordshire and achieved A* and As in his A Levels at Larkmead School. Faced with a difficult choice of going to University or embarking on a telecoms career, Mike opted to start his Level 3 & 4 ICT Engineer…
February 20, 2023
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New Care Sets up Local Telephone Numbers for New Homes
Being able to promote a new care home during the building stage – even if they are not due to open for a while - is really important for care home owners and groups. With this in mind, GHM can allocate a new telephone number for a home (with a local area code) early on...
February 6, 2023
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Care Home Energy Update
The government has confirmed that the current Energy Bill Support for businesses will change in April. Under the new scheme, businesses will get a discount on wholesale prices rather than the capped pricing under the present scheme. The new scheme for businesses (including care homes, charities, schools, and hospitals) will run until 31st March 2024....
January 17, 2023
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NEW HAMBERLEY CARE HOMES INSTALLATIONS
Over the last few months, our project team and engineers have been installing a range of care home technologies across four new award-winning Hamberley Care Homes. Cofton Park Manor Care Home, Birmingham, Alston House Care Home, Eastleigh, Lovell Place Care, Charlton Hayes near Bristol and Meryton Place Care Home, Keynsham near Bristol feature new telephone...
January 12, 2023
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Hampshire care homes get 50pc funding for NexusCare
We have some exciting funding that you qualify for as a care home in Hampshire & IoW. Thanks to HIOW ICS, you can get 50pc funding over 3 years to transform your nursecall system (without changing any hardware). Working in conjunction with Nourish Care and HIOW ICS, we have a pre-approved funding package that will...
January 11, 2023
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GHM Care Festive Office Hours 2022
All of the team at GHM Care would like to wish you a merry Christmas and a Happy New Year. We would also like to take this opportunity to update you on our opening hours over the festive period: Friday 23 December – Open normal opening hours (9am-5.30pm) Saturday 24 December – Closed Weekend Sunday…
December 20, 2022
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Simon Hall Joins GHM Care Telephone and IT Engineering Team
Simon Hall has joined GHM Care as a 3rd Line Support Engineer. Simon previously provided telecoms and IT support for the CTS Group Ltd in Milton Park and prior to that he was an IT Support engineer for Hartwell Plc, supporting their dealerships. He also spent seven years with Nationwide Retail, managing their range of...
December 14, 2022
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Cyber Security threats during the Festive Period: Is your Care Home prepared?
Christmas is fast approaching, and while we are busy with festive activities, it’s one of the most popular times for hackers to make their move. Our IT Support team discusses how the culprits up their activity around Christmas and how will your business can protect itself during this period. Toll Fraud Christmas is the perfect time for...
December 14, 2022
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