IT Support designed for Care Homes: Pay per job role, not by user
We understand the nature and structure of care homes and that's why we have launched a new IT Support pricing structure designed specifically for care homes. Most IT Support packages are based on the number of users in a care home or group. But because you're operating 24 hours a day, 365 days a year,...
June 8, 2023
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Simon Hall Joins GHM Care Telephone and IT Engineering Team
Simon Hall has joined GHM Care as a 3rd Line Support Engineer. Simon previously provided telecoms and IT support for the CTS Group Ltd in Milton Park and prior to that he was an IT Support engineer for Hartwell Plc, supporting their dealerships. He also spent seven years with Nationwide Retail, managing their range of...
December 14, 2022
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Cyber Security threats during the Festive Period: Is your Care Home prepared?
Christmas is fast approaching, and while we are busy with festive activities, it’s one of the most popular times for hackers to make their move. Our IT Support team discusses how the culprits up their activity around Christmas and how will your business can protect itself during this period. Toll Fraud Christmas is the perfect time for...
December 14, 2022
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Phishing emails: Always check the senders email address
How often do we check the email address when a colleagues name pops in our inbox? The answer, for all of us, is probably not very often. But due to a new stream of phishing tactics, not checking could open the doors to cybercriminals. Here’s what happened in the GHM office last week, to prove...
November 18, 2022
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Top Tips to Stay Cyber Secure: Ensure care teams know how to spot phishing emails.
If your Care teams and residents are receiving suspicious emails, it is worth explaining what to look for in spotting malicious ones. Click here to view some examples. Most importantly, if they are not sure an email is genuine, it's best not to open it! Here are a few other top tips: Limit User Access &...
November 3, 2022
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New Install: Maplewood Court by Oakland Care
GHM Care has recently installed a new telephone system, WiFi and our Nexus nursecall messaging and reporting solution at the newly built Maplewood Court, managed by Oakland Care. This purpose-built care home in Maidstone offers 72 en-suite bedrooms with state-of-the-art facilities. The telephone system comprises of a range of desk phones, smartphones, and easy-to-use resident...
August 9, 2022
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A timeline of Care Home technology
Many of us have experienced quite a technology revolution during our working lives. Some may even remember working pre-internet. Whichever decade we started in, we can all agree that technology moves pretty quickly. Check out the image below to see which PCs you remember using! How do Care Homes fit into the technology revolution? Since...
July 20, 2022
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Examples of phishing emails to watch out for in your care home
Are your care team and residents getting bombarded with suspicious emails but struggling to identify which are genuine and which aren't? Our IT Support team is on hand to check anything you're not sure about and we can add additional layers of email security to stop any harmful malware becoming a risk. It's a good...
July 1, 2022
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GHM Care welcomes Ruann Van der Hoff as IT Support Engineer
Ruann Van der Hoff has joined our technical support team as an IT Support Engineer. Ruann will be providing the care homes and groups that use our IT Support services with assistance onsite, online and by telephone. Whether it’s upgrading PCs, installing new software, network assistance or troubleshooting, Ruann has over 15 years industry experience...
June 14, 2022
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In the Press: Care Home Management
GHM Care has been featured in the latest issue of Care Home Management. As part of a feature on alarm systems, GHM Care provided statistics on the typical usage of nursecall systems including response times, the most common type of calls and peak times for calls. We were able to compile the data thanks to...
May 19, 2022
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