Our Network Services superstar Keirra is celebrating five years with GHM Care! Since joining the company age eighteen, she quickly discovered that tech was her passion…and talent. We hope sharing her experience and successes will inspire others and hopefully encourage more people to think of tech as a career (and of course celebrate women in tech).
Starting out at GHM Care
Keirra began her GHM journey on the Support Desk. Like other team members starting in the role, she began logging tickets and getting to know our customers. It was evident from the outset that her communication skills were strong, as was her enthusiasm for the technical aspects of the role, quickly becoming proficient in programming handsets and managing all of our network services installations.
Career progression
Last year, Keirra transitioned into her new role as Network Services Supervisor within our Project Team. In this position, she coordinates all the installations of our services with suppliers and oversees our monthly billing – a demanding role, but she thrives in it!
When we asked Keirra about what she enjoys the most, she particularly noted her involvement in large installation projects. Recently, she played a crucial role in the roll-out of 41 sites for a single customer. Whilst challenging, she found it immensely rewarding to be a part of the installations and to contribute her valuable ideas to the process.
Additionally, Keirra has been managing the training of our new office administrator. She’s loved the training and mentoring aspects and it’s given her the chance to reflect on her own knowledge gained over the years. Keirra’s also an in-demand colleague and is often helping the wider team. It will come as no surprise that she’s made many good friends at GHM along the way.
Last week, Keirra attended her first partner event with our partner Gamma. She says it was great to hear from experts across the industry. The highlight was a fascinating chat from Louis Theroux to the audience…very funny and inspiring.
Baking queen
When not at work, she finds time for long dog walks, catching up with friends and family, and baking the the odd sweet treat…which thankfully make it into the office sometimes!