We’ve collated data from across 200 care homes to quantify the savings.
For care homes, where the administrative burden of compliance and reporting is on the rise, every minute reclaimed from paperwork is a minute returned to resident care. An area where significant time savings can be realised is through the automation of nursecall reporting.
Manual nursecall reporting – a huge cost to care homes
The process of documenting every nurse call—who responded, how quickly, and what action was taken—has long been a labour-intensive task in care homes.
Administrative staff must then collate these records for regulatory compliance, audits, and internal reviews. The result is not only time lost but also a risk of inaccuracies that could compromise both care quality and compliance.
Automating the process with NexusCare
NexusCare integrates directly with existing nursecall systems and digital reporting platforms, capturing every call, response, and outcome in real time. The moment a resident presses their call button, NexusCare logs it automatically, records the response times, and updates the status without the need for manual input.
Quantifying the Time Savings
Until now, it’s been difficult to quantify the cost and time associated with manual nursecall reporting. However, GHM has collated data from 200 care homes across 3 UK major care groups to calculate how much time and money can be saved by automating the nursecall reporting process.
Based on a median premium care home manager salary of £65,000 (an hourly rate of £32.50) spending on average 4 hours a week manually recording and updating nursecall activity (as advised by the managers), homes could save 208 hours each year equating to £6,760 per manager per year.
Further savings in Compliance and Auditing
It’s not just the weekly savings that can be realised. Rather than spending hours or even days preparing for an audit, managers can instantaneously generate detailed logs showing response times, call frequencies and outcomes.
Melanie Dawson, Registered Manager at The Lawns in Worcestershire says: “Whilst our nursecall system has some reporting included, it doesn’t allow you to personalise the way the reports are created and viewed. We had to extract the data and then sort the data. You needed to be really good at using Excel and formulas and it took ages to produce a very average report. NexusCare sorts the data before I even get started. Using NexusCare I probably save myself 4 hours on each and every report, and it’s so much more accurate.”
Conclusion
If you’re keen on saving over £6,500 per manager each year and freeing up time for more personal resident care, automating your nursecall reporting is the way forward. 100s of care homes across the UK are using NexusCare with added benefits such as silencing nursecall alerts, more operational insight and improved feedback to residents and families.