93% of all cyber-attacks begin with a phishing email. Care homes continue to be high-value targets for criminals. Plus, a 24/7 workforce and vulnerable residents increase the chances of a phishing attack. A combination of a positive security culture, regular security awareness training and simulated phishing attacks can all make your care home phish free....

It’s National Apprenticeship Week and with a long history of employing apprentices, it’s something that GHM Care is passionate about inspiring other businesses to do the same. We’re joined today by the Head of HR at GHM Care, Mary Parker and our star apprentice of the moment Mike Hill. In this episode we talk about: How...

Our very first episode takes a deep dive into the Big PSTN Switch Off for Care Homes. Things are changing in the world of telecoms and your existing telephony solution might become obsolete soon. 2025 will see the end on the UK Telephone Network as we know it. BT Openreach has announced it intends to...

Find out how our Managing Director, Neil McManus, is getting on with Copilot, the new AI tool from Microsoft – available to all sized businesses as of last week. It’s a case study of how Copilot enhances creativity and productivity in a typical medium-sized business - such as a care home or group. And if...

We know communication is crucial in care homes. However, some care homes may not have a central marketing team organising greetings or a separate enquiry line to take the pressure off reception staff.  It could be that your telephone system already has a feature called Auto Attendant that you're not using. For those unfamiliar with...

Get your hands on our latest free eBook for care homes and groups: Give Teams a Voice. In this free guide we take a look at Teams Phone – what it can do, what it looks like and how easy is it to start using in your care home or group. And if you still...

In a digital age, the significance of a robust WiFi network in care homes cannot be overstated. As we explore the critical need for reliable WiFi, we’ll also take a look at the essential components of a care home WiFi network and the best approach for you as a care home – from initial design...

Connaught Care is a new generation of care homes with exceptional standards of service and premium facilities available for residents. All-inclusive fees, the highest paid staff in the sector, 25% more staff and bespoke experiences are just some of the features they pride themselves on. Their first home in Bedhampton has just opened, the second...