GHM pride itself on building strong and lasting relationships with all our customers, so our IT support for care clients is no different. You can entrust GHM to be your dedicated IT department, as though part of your onsite care home team.
You will have a dedicated GHM Account Manager who will offer you all the proactive support you need and an experienced Service Desk to help deal with your day-to-day needs.
Key to our service will be planning tailored strategies for your care home. Your Account Manager will be available to ensure the plans put in place are on track with regular reviews.
Our Managed Services are not just about fixing things when they break; but about monitoring your infrastructure and putting tools in place that eliminate any faults in the first place. In the unlikely case of a fault, there will be protocols in place to minimise the impact on your care home.
GHM focus on providing a collection of managed services to maximise efficiency and minimise downtime. Proactive resolution means less downtime and less impact for your admin and care teams. By offering complete end to end solutions we aim to help improve the performance of your care home.