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New Care Sets up Local Telephone Numbers for New Homes
Being able to promote a new care home during the building stage – even if they are not due to open for a while - is really important for care home owners and groups. With this in mind, GHM can allocate a new telephone number for a home (with a local area code) early on...
February 6, 2023
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Cyber Security threats during the Festive Period: Is your Care Home prepared? 
Christmas is fast approaching, and while we are busy with festive activities, it’s one of the most popular times for hackers to make their move. Our IT Support team discusses how the culprits up their activity around Christmas and how will your business can protect itself during this period. Toll Fraud Christmas is the perfect time for...
December 14, 2022
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3G mobile networks closing – what it means for you & your residents
3G mobile networks are gradually being switched off over the next couple of years. UK mobile services currently use four different ‘generations’ of mobile technology: 2G, 3G, 4G and 5G. The 3G network has been around since 2003 and is used to deliver calls, texts, and lower-speed data services. Mobile providers have committed to switch...
November 30, 2022
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Phishing emails: Always check the senders email address
How often do we check the email address when a colleagues name pops in our inbox? The answer, for all of us, is probably not very often. But due to a new stream of phishing tactics, not checking could open the doors to cybercriminals. Here’s what happened in the GHM office last week, to prove...
November 18, 2022
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Using data to improve quality of care for residents
The Department of Health and Social Care paper 'Data Saves Lives: Reshaping health and social care with data' highlights the significance of data in the care sector and how it can help to improve the level of care for residents. The paper drives the need for a more data-driven delivery of care, and stresses the...
November 7, 2022
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Top Tips to Stay Cyber Secure: Ensure care teams know how to spot phishing emails.  
If your Care teams and residents are receiving suspicious emails, it is worth explaining what to look for in spotting malicious ones. Click here to view some examples. Most importantly, if they are not sure an email is genuine, it's best not to open it! Here are a few other top tips: Limit User Access &...
November 3, 2022
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Understanding FTTP Broadband
In the following blog, we will cover what FTTP Broadband is, provide an update on the UK All-IP programme and highlight some common questions often asked by our care home customers. What is FTTP Broadband?  FTTP stands for Fibre to The Premise. It is also referred to as ‘Ultrafast’ or ‘Full Fibre’ broadband, delivering speeds...
October 20, 2022
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How to use telecoms to boost productivity in your Care Home
A good care home telephone system should make communication and collaboration seamless, particularly for the head office of a care group. Here, we highlight some of the telephone system features that will ensure your care home or care group works smarter and improves productivity: Desktop & Mobile Apps With a hosted, cloud based telephone system,...
August 11, 2022
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Why is Mobile Device Management (MDM) needed in Care Homes?
Smart technology is a great innovation for care homes, enabling many of our customers use our smart technology to implement a one-device policy for their staff. We integrate a homes nurse call, medication apps, care plans, patient records and any third-party application to their chosen mobile device. The technology streamlines communication and tracks activity, reducing...
August 5, 2022
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A timeline of Care Home technology
Many of us have experienced quite a technology revolution during our working lives. Some may even remember working pre-internet. Whichever decade we started in, we can all agree that technology moves pretty quickly. Check out the image below to see which PCs you remember using! How do Care Homes fit into the technology revolution?  Since...
July 20, 2022
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