First impressions count when a potential resident or family member calls for information about one of your care homes. It’s so important to handle the call professionally and with sensitivity. It would be inappropriate for the caller to wait too long or be greeted by an automated answering service. Instead GHM Care have several options...
GHM Care offers a comprehensive portfolio of IT Services for care homes, but what sets us apart is the strategic business value we also add to care homes and care home groups. From the offset, we try to understand your aims and challenges, ensuring we recommend the right bespoke solution. We believe Forward Planning is...
Keeping on top of developments in technology for your care home is vital. Implementing new technology needs to increase efficiency and productivity as well as improve resident care, all of which requires financial investment and commitment. Below are some key questions to consider that could save you both time and money. Technology is there to...
The demand for comprehensive WiFi in care homes has never been greater. For residents it became a vital service during the pandemic, enabling video and voice calls to keep them connected with family and friends. This trend is set to increase for our elderly generation, as those moving into care will be more tech-savvy. According...
When setting up contact details for a new-build care home, GHM Care understand the need to attract interest as early as possible. One way to do this is to advertise the home’s telephone number whilst, or even before, the home is being constructed. First impressions count when a potential resident or family member calls for...
When it comes to Microsoft operating systems, the choices can be confusing. The main options are Windows 10, Windows 11, and Windows 365. When it comes to choosing which one is right for you and your care home we hope this quick breakdown will help you decide. Windows 10 The oldest of the options, Windows...
There are many acronyms and changes in the world of telecoms, and your existing solution might become obsolete soon. BT has announced it will switch off traditional lines in 2025. Commonly referred to as the (PSTN) Public Switch Telephone Network and (ISDN) Integrated Services Digital Network switch-off. GHM Care can assist in choosing the right…
Wireless connectivity is critical for care homes and we understand that the focus must be on the care of residents rather than on managing a network. Our Wireless connectivity solutions include certified, mission-critical WiFi and medical-grade communications that smoothly integrate with all devices, providing staff and residents with reliable and efficient wireless connectivity that is...
GHM Care launched IT Managed Services this year and we often get asked to explain what’s what when it comes to protecting your IT and devices. In this blog, we have highlighted various ways we support care homes with their IT services, from support to software solutions. Our IT support is no different from our…