In conjunction with our wonderful customer Oakland Care, GHM Care has been shortlisted for not one, but two Care Home Awards 2023! The categories we have been shortlisted for are 'Best for Use of Technology and Digital Care Strategy' and 'Best for Innovation in Care'. Our technologies, including NexusCare nursecall messaging and reporting, care home...

Care homes providing the very best customer experience will have thought carefully about incoming phone calls and who the best person is to take each call. Nobody wants to experience long hold times or to be passed between departments. Here's a simple guide to achieving a better call flow for your phone system.  Professional Automated...

Being able to promote a new care home during the building stage – even if they are not due to open for a while - is really important for care home owners and groups. With this in mind, GHM can allocate a new telephone number for a home (with a local area code) early on...

Over the last few months, our project team and engineers have been installing a range of care home technologies across four new award-winning Hamberley Care Homes. Cofton Park Manor Care Home, Birmingham, Alston House Care Home, Eastleigh, Lovell Place Care, Charlton Hayes near Bristol and Meryton Place Care Home, Keynsham near Bristol feature new telephone...

Simon Hall has joined GHM Care as a 3rd Line Support Engineer. Simon previously provided telecoms and IT support for the CTS Group Ltd in Milton Park and prior to that he was an IT Support engineer for Hartwell Plc, supporting their dealerships. He also spent seven years with Nationwide Retail, managing their range of...

3G mobile networks are gradually being switched off over the next couple of years. UK mobile services currently use four different ‘generations’ of mobile technology: 2G, 3G, 4G and 5G. The 3G network has been around since 2003 and is used to deliver calls, texts, and lower-speed data services. Mobile providers have committed to switch...

A good care home telephone system should make communication and collaboration seamless, particularly for the head office of a care group. Here, we highlight some of the telephone system features that will ensure your care home or care group works smarter and improves productivity: Desktop & Mobile Apps With a hosted, cloud based telephone system,...

GHM Care has recently installed a new telephone system, WiFi and our Nexus nursecall messaging and reporting solution at the newly built Maplewood Court, managed by Oakland Care. This purpose-built care home in Maidstone offers 72 en-suite bedrooms with state-of-the-art facilities. The telephone system comprises of a range of desk phones, smartphones, and easy-to-use resident...

Smart technology is a great innovation for care homes, enabling many of our customers use our smart technology to implement a one-device policy for their staff. We integrate a homes nurse call, medication apps, care plans, patient records and any third-party application to their chosen mobile device. The technology streamlines communication and tracks activity, reducing...