Mobile network providers have noticed an increase in activity for both voice calls and WiFi calls since lockdown measures have been in place. The rise comes as families connect more by phone as opposed to in person. You have probably witnessed the rise in calls within your own care home.

In these uncertain times, it is important to keep communications channels open with staff and customers. For those customers that don’t have a video conferencing solution, we have a free solution available with our partner, TelcoSwitch to use during the Covid-19 emergency.

Cloud Hosted? If you have a cloud hosted system you are good to go! Remote working will be straight forward, as calls can be picked up on a mobile or desktop app anywhere. These are free of charge for all our customers with CallSwitch. For businesses with a traditional system, while calls can be forwarded…

We reported last month that one of the biggest challenges for this new decade, will be the ISDN switch off. As a result of this, over the last three years GHM have seen a shift towards Hosted Telephone Systems or upgrading to SIP. But what is happening in the marketplace for care homes?

As we approach 2020, what can we expect from Telecoms in the next decade? Well, we have seen much change since 2010. If you think back, this was when the iPhone 3GS was the height of sophistication, and so it’s clear that mobiles will evolve significantly more over the next 10-years also.

This week took us to the leafy suburb of Bagshot, where our engineers installed a new telephone system at the elegant Sunrise Senior Living home ‘Sunrise of Bagshot’.

These top tips from Business Insider are worth considering for any care home mobile phone users, especially if you have access to confidential information (think GDPR).

WCS Care’s new £7.5 million care home in Warwick will be using a phone system, smartphones and speciality WiFi from GHM Care when it opens in the Autumn.

Nexus Care, the new messaging platform from GHM Care has been featured on Care Home Management.

Our installation of the phone system & WiFi, plus smartphone integration with Courtney Thorne nurse call and Person Centred Software Ltd care monitoring, is nearing completion at the stunning Hamberley Care Homes Chawley Grove which will soon open its doors.